One of the most difficult challenges I've experienced as a business consultant is convincing a successful SMB owner that they are operating an owner dependent business ๐๐ฃ๐ it will negatively affect the value of their company when it comes time to sell. Immediately, revenue reports & profitability charts are pulled out. But, they are only looking at their business from their perspective, not from the eyes of an investor. The number one thing that scares off a prospective buyer from acquiring a business is when they discover how reliant the functioning of day-to-day operations are to the current owner.
The risks associated with owner dependent businesses are the following:
โข ๐๐ถ๐บ๐ถ๐๐ฒ๐ฑ ๐ฆ๐ฐ๐ฎ๐น๐ฎ๐ฏ๐ถ๐น๐ถ๐๐. How far can a business expand if decision making revolves around the owner?
โข ๐๐ผ๐๐ฒ๐ฟ ๐ฉ๐ฎ๐น๐๐ฎ๐๐ถ๐ผ๐ป. Due to uncertainty of future sales & client relationships, investors will assign a lower value to the business.
โข ๐ฅ๐ฒ๐ฑ๐๐ฐ๐ฒ๐ฑ ๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐. Investors view owner dependent businesses as lower quality & less transferable and often move on to other opportunities.
โข ๐จ๐ป๐ณ๐ฎ๐๐ผ๐ฟ๐ฎ๐ฏ๐น๐ฒ ๐๐ฒ๐ฎ๐น ๐ฆ๐๐ฟ๐๐ฐ๐๐๐ฟ๐ฒ. If investors decide to move forward they often mitigate risk by structuring deals that are more favorable to them, not the business owner.
So what are a few signs that a business is owner dependent?
โข The owner controls key client relationships
โข No one knows the company as well as the owner
โข Stagnant or declining revenue
No question about it, growing a business is hard. The owner of the business has to play multiple roles throughout the beginning life cycle of the business due to limited resources. But there comes a time when certain success has been achieved that the business will be best served if the owner pulls themselves away from the day-to-day operations and starts building a business that is less dependent on themselves. Not only does this bring a better quality of life to the business owner, it also serves to drive up the value of their business when it comes time to sell.
If you are concerned that you may be operating an owner dependent business with your sales operations & would like to discuss strategies to mitigate this risk, please schedule a free consultation here on my website, or email me at dflynn@skyhawksales.com